Cancellation Policy:
All cancellations must be advised in writing.
Cancellation of a confirmed booking and refund:
A 4-month notice period prior to the date of the function, is required to receive a full refund with an admin fee of R1,500.00 deducted.
For cancellations less than 4 months, the deposit paid to date is non-refundable.
If you book your function in less than 4 months before the function date, your deposit is non-refundable.
There will be no refund in case the function is cancelled twenty-one (21) working days or less before the function date. (This payment will be for the full amount of the function, the food, staff costs, permit and venue hire as per the invoice).
A full deposit refund will be made if for any reason should we need to cancel the event.

Access to the Venue on the day before and after the event:
We allow access to the venue from midday of the day before the event, e.g., Friday 12pm for a Saturday event. The event manager will also be on hand to assist with setting up the venue and to accept deliveries on your behalf if he/she has clear information in this regard. He/she will also be there the day after the wedding to oversee the clean-up.

Permits:
If you are doing an event on the beach, we will apply for a permit from the Municipality on your behalf and charge accordingly. No functions will be allowed on municipal property without this permit. No alcohol is allowed to be consumed on the beach.

Extra Services:
We will have all the support in place to help you celebrate this occasion and take the stress out of it. These are all extra charges, and we can connect you with our preferred suppliers directly.
Wedding Planner & Coordinator
Photographer, Videographer and Officiant
Caterers and Team of Servers and Scullers
Flowers and Wedding Cake
Drinks and Barmen

Catering:
We have different food packages from the suppliers we work with who are familiar with our kitchen and our equipment, but you are welcome to use your own caterers.
Grounded: Chef Cobus
Food Made Simple: Paula

Drinks:
Please note that we are not licensed so we are happy for you to bring in your own drinks, no corkage charged. We do provide a basic set of wine, water and champagne glasses for up to 50 pax. If more than these are required, they can be rented from a supplier of your choice.

Props & decor:
You are welcome to use one of the rental companies in Cape Town and have your selection delivered to us in advance. We can take delivery and sign for goods.
We have a few simple wedding arches that you can choose from.
We have easels for the name places and table numbering which can be rented.
We do have 12 plain white chairs and 4 white wooden benches if you are having your ceremony on the beach.

Overtime:
Our team to assist fee includes servicing up until 11pm. Assistance after hours will carry an overtime surcharge of approx. R2,500 / hour.

Noise:
Please note – Eternity is not a wild late night party venue, but a space to celebrate love with friends, family, fabulous food and gentle music. We respect our neighbours, and no loud music is to be played outdoors after 10.30pm. You can of course play music indoors until a cut-off of 11pm, but the volume needs to be turned down. The venue space must be vacated at this time unless overtime has been agreed beforehand. Overtime rates are charged at approx. R2,500 / hour.

Parking:
Space will be limited, and we may need to have a shuttle service to and from the cars parked at a public area if the guests are not all staying in the neighbouring houses. This would be an extra charge. 6 cars can park at Thyme & Tide, and 4 cars can park at the venue, along with the service providers if you are using their accommodation: 4 cars at Vame, 6 at 189 La Playa and 4 at Dune Rose.
We do recommend that we rent other neighbouring houses, so that your guests can park there and walk to the event.

Right of admission:
Right of admission is reserved and will be strictly in accordance with the contract.
No unauthorised persons, goods, weapons, food, or drinks will be allowed on the premises.
All equipment, decorations, drinks, must be removed from the premises by 2pm the day after your function, unless by prior arrangement. We do understand that many suppliers do not collect on a Sunday. Note that we cannot securely guarantee to store hired equipment or personal belongings. Anything left behind on the premises will be at your own risk.

Risk / Damage / Losses:
Beach House Collection does not take responsibility for any loss or damage to the client’s property.
It is strongly advised that all personal and valuable possessions, equipment, decorations, gifts be removed from the premises immediately after a function.
Beach House Collection cannot be held liable for any interruption of water, power, sanitary or other similar supplies.
The client shall be liable for any costs occurring due to loss or damage to the property, art, premises, or equipment of Beach House Collection during or resulting from the function.

Eternity Penthouse:
There is a large deck on the first floor to host cocktails & canapés while watching the sunset and the spectacular 180 deg sea views. This sunset deck can be hired as an optional extra. The amount of guests using the sunset deck will be advised upon our discretion.

Use of the penthouse and sunset deck:
The penthouse is strictly limited to 4 overnight guests.
A maximum of 4 additional visitors may be allowed but must vacate the property by latest 10pm.
Parties and/or events are not allowed in the penthouse, unless by prior arrangement and at an extra venue fee.
Smoking is strictly forbidden.